NightHook Dispatch

Des Moines area · Iowa

Your after-hours calls, answered and dispatched.

NightHook Dispatch answers your towing company's after-hours calls in your company's name, collects the job details, and sends them straight to you or your on-call driver by email, with optional text alerts.

Get in touch

How it works

  1. 1

    We answer in your name

    After hours, your calls forward to our automated voice agent, which greets callers as your company.

  2. 2

    We collect the details

    The agent gathers the vehicle, the pickup location, and the caller's callback information.

  3. 3

    We text you the job

    Every job packet is emailed to you and appears in the Jobs log on your NightHook dashboard. You can also opt in to text alerts, which are optional. SMS opt-in

Who it's for

NightHook Dispatch is built for owner-operated towing companies in the Des Moines area and across Iowa that:

  • Can't staff a dispatcher overnight or on weekends
  • Don't want to miss jobs when the owner is on a call or asleep
  • Want callers to hear their company name, not a generic answering service
  • Prefer job details in writing (by email, or by text if they opt in) instead of a voicemail

Contact

Questions or want to set up after-hours coverage? Email us and we'll get back to you.

support@nighthookdispatch.com